Contact us

Here’s a list of handy contact information, so you know who to contact in certain situations and how.

General

For all general enquiries, please email the elmo team on hello@elmodrive.com or call us on 0330 165 4945 (Monday to Friday, 9am – 5pm, Saturday 10am – 2pm)

General enquires include questions about:

  • Making a booking
  • Insurance (Use our Emergency Guide for more info on what to do in an accident)
  • Maintenance, MOT and servicing
  • Road tax and fines
  • Home charge point
  • Public charging access

Accidents

If you have been involved in an accident, please contact our 24/7 accident management service on 020 8185 0505.

You should also follow the guidance in our Emergency Guide and let us know about the accident as soon as possible.

Breakdown & Roadside Assistance

If you have broken down and need assistance, please contact the provider linked with your vehicle directly:

If you are unsure who your provider is, please contact us directly.

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