Electric Vehicle Rental | How it Works

elmo allows you to drive an electric car in a completely new way.

By subscribing to an electric car (rather than leasing or buying), you can enjoy all the benefits of using your own personal car without the risk and hassle of actually owning it. There’s no high upfront cost to pay – like when you buy or put down a deposit on a lease – and all the insurance, maintenance and breakdown costs are covered in the price. There’s even a carbon offset donation included too.

And the best bit? You’re not tied into a lengthy lease contract and can hand the car back with just 30 days’ notice.

Electric Vehicle Hire and more

On elmo, you also have the option to include everything required to run your electric car as part of the subscription bundle, including: a home charge point, discounted energy for charging and public charging access.

For people new to electric cars, it can seem like there’s a lot of information to digest. That’s why we’ve written this guide to help you make the right decisions as you build your subscription bundle.

Electric Vehicles

The subscription package (i.e. the price you see under Electric Cars) includes insurance, national breakdown cover, servicing, MOT, and road tax as standard. It also includes a carbon offset contribution for the CO2 emissions produced during the manufacturing process. So, your subscription is totally Net Zero!

We buy our new electrics cars directly from our manufacturer partners and our used cars from our trusted network of suppliers. All our cars are quality and safety checked upon delivery to us, so they’re ready to be delivered to you.

Home Charge Point

Why get a home charger?

The cheapest and most convenient way to charge your electric car is at home.

You can do this using a normal 3-pin plug (all our cars will be equipped with this). But it is much faster and safer to use a specially designed home charging unit.

That’s why we’ve teamed up with Ohme to provide market-leading home chargers to elmo drivers. Their cutting-edge charge points are smart, stylish and can charge at speeds of up to 7.4kW an hour – that’s adding about 25 miles per hour.

How much does it cost?

For just £38pm (on a 12-month subscription) or £76pm (on a 6-month subscription), you can rent an Ohme charge point from us. We will also take a £125 fee to cover the installation.

N.B. Due to the terms of the government grant for home chargers, we can only offer a charger at this rate to people taking out a subscription of at least 6 months.

How it Works

If you decide to rent an Ohme home charger with us, this is how it works:

  • Once your subscription is confirmed, we will email you to arrange a date and time for your charge point to be installed and delivered
  • Installation will be carried out on the agreed date and time by a trusted 3rd party engineer
  • The rental cost of your charger will be included in your monthly payment to us

A bit more about the installation…

Our one-off fee of £125 covers a standard installation of your new Ohme charge point.

What’s covered in a standard installation?

  • Installation of the unit onto a brick or plaster wall, or to another suitable permanent structure.
  • Up to 15 metres (50 feet) of cable, run and neatly clipped to the wall between the electricity supply meter / distribution board and the charging unit.
  • Routing of the cable through a drilled hole in a wall up to 500mm (20 inches) thick, if required.

If you don’t meet the criteria for a standard installation, we can still install the unit, but extra charges may apply. We will keep you in the loop about any additional charges and we’ll only go ahead if you give the green light.

About Ohme

Ohme is the revolutionary way to save money when charging your EV:

• Automatically chooses the cheapest available electricity, to save you money
• Charges the exact right amount you need
• And it’s simple to control from their lovely app

If you have any questions, drop us a quick email and we’ll help as soon as we can: hello@elmodrive.com

Renewable home energy

Why switch supplier?

While it is generally cheapest and easiest to charge your electric car at home than at public charge points, you will inevitably be increasing your electricity usage.

That’s why it’s important to have the right energy supplier. We’ve partnered with the best in the business, So Energy.

So Energy are committed to supplying 100% renewable energy. (The right fuel for an electric car!)

But they are also good value and have a ‘Low-Price Commitment‘, which means they are consistently among the cheapest suppliers. They have an excellent customer service record with Citizens Advice and you can read what their customers have to say about them on Trustpilot where they are currently 5* rated.

But why are we partnered with them?

Well, if you switch to So Energy through elmo, you’ll not only get great customer service, a great tariff and 100% green electricity, you’ll also be able to pay for your car charging at a discounted rate through your elmo subscription.

What are the potential cost savings?

You could save up to £170 a year by paying for your charging as part of your subscription with us.

Here’s how:

The average UK household uses about 3600kWh of electricity per year.

We estimate that your total charging demand for a monthly mileage allowance of 800 miles will be around 200kWh of energy per month or 2400kWh per year for 10,000 miles.

So, driving an EV will significantly increase your electricity demand if you charge at home.

If you include our Home energy option, we’ll add £20pm to your subscription to cover the 200kWh needed for 800 miles a month. You’ll then get £20pm discounted from your domestic So Energy bill. But you’ll be getting that 200kWh of energy at a cheaper rate (10p/kWh) than the normal domestic tariff on So Energy.

Compared to the big six energy suppliers’ standard tariffs, we estimate savings of up to £170 a year through this scheme.

How it works

If you decide to include Home Energy in your subscription, this is how it will work:

Switching supply

  1. Once your subscription is confirmed, we will send you an email with a special link and your elmo customer number
  2. Follow the link, get a quote, and fill in the rest of your details (usually takes about 3 minutes)
  3. The team at So Energy will do their magic and arrange your switch from your current supplier, which usually takes around 21 days
  4. Your Home Energy will start once the switch is complete, usually in your second month with us.

Already a So Energy customer?

  1. Once your subscription is confirmed, we’ll send you an email with your elmo customer number
  2. You’ll need to contact So Energy to give them the number. You can email help@so.energy or call 0330 111 5050 (Monday to Friday, 9am to 5pm)
  3. The So Energy team will connect your So Energy and elmo accounts

Charging

Once your Home Energy begins:

  • You’ll pay a Home Energy fee as part of your elmo subscription.
  • You’ll receive a monthly credit to your So Energy account, covering the cost of your mileage allowance.
  • If you charge more than your free mileage allowance, no problem – the extra energy will simply be billed with the rest of your domestic usage by So Energy.
  • If you charge less than you’ve paid for through your subscription, the unused energy will be discounted from your So Energy bill.
  • Whatever happens, you’ll only pay for the energy you use!

If you decide to switch away from So Energy during your subscription, all your energy usage for your car will be included on your domestic bill with your new energy supplier.

Please let us know if you switch, so we can remove Home Energy from your monthly subscription fee. Email: hello@elmodrive.com

Public Charging

Why might you need this?

The best way to charge your electric car is through your home charge point. But depending on your driving habits, you will likely need to charge on the road too, every now and again. Just like stopping for petrol or diesel, but much cheaper and cleaner!

How do you access public charge points?

Public charge points are owned and managed by different operators. To access each, you need the permission of the operator i.e. you need to be a member of their app or own an access fob (though you can now access newer charge points with your contactless bank card).

It’s actually quite annoying that there’s no universal system!

What’s the elmo option?

The leading provider in the UK is BP Pulse which operates the BP Pulse Network of over 8,000 charge points.

For an extra £10 per month on your subscription, we will add you to our BP Pulse account. You’ll get:

  • an RFID access card (delivered by post or with your car)
  • free charging on their regular network (around half of their charge points).
  • unlimited free charging on their paid network which includes rapid charge points (usually found on motorway routes) which normally cost 15p/kWh with a BP Pulse subscription (so about £4.50 for a full charge on a 30kWh Nissan Leaf)
If you have any questions, drop us a quick email hello@elmodrive.com or call us on 020 3488 4500